The person seeking Medicare coverage should be the main contact, that's whose name, phone, and email go in the primary contact fields. Medicare decisions have to come from the beneficiary themselves whenever possible, and carriers expect to speak with the person being covered.
If you are an authorized representative helping someone with their Medicare, meaning you have legal authority to act on their behalf, such as power of attorney or court-appointed guardianship, there are separate fields on the form for your name, phone, and email. Fill those in addition to (not instead of) the beneficiary's information.
I do not ask for proof of authorized representative status upfront, but CMS and the insurance carrier may require documentation at the time of enrollment or at any point afterward. If they ask and the paperwork is not in place, it can delay or block enrollment, so please only check the authorized representative box if you actually have the legal authority.
Medicare Supplement Insurance — Medigap
Medicare Advantage Plans — Part C
Medicare Part D Prescription Drug Plans
Special Needs Plans — D-SNP, C-SNP, I-SNP
Medicare Savings Programs
Extra Help for prescription drug costs
Turning 65 enrollment guidance
Annual Election Period plan reviews
Special Enrollment Period eligibility
Medicare products and non-Medicare products are always discussed in separate appointments.
The whole thing takes about 4 minutes. Please complete it at least 48 hours before our appointment.
The Scope of Appointment is a federal Medicare requirement. Every licensed Medicare agent in the country must have one signed before an individual appointment. It documents what topics we'll cover and confirms you're not obligated to enroll in anything.
Yes. Independent Medicare brokers are paid by the insurance companies — not by you. Your premium is exactly the same whether you work with a broker or enroll on your own. No fee, no charge, no catch.
No. If the right answer is to keep what you have, I will tell you that. If I do not have a better option for your situation, I will tell you that too.
Never without your explicit written permission. Your information stays with Texas Insurance for You. You will not receive calls from other companies because you booked here.
It is a federal Medicare requirement — not specific to me. Every licensed Medicare agent in the country must have a signed form on file before an individual appointment. It simply documents what topics we will cover and confirms you are not obligated to enroll in anything. You will receive it automatically after booking.
Medicare SEP rules are specific, have conditions that must be met, and can change from year to year. Do not assume you have one before we verify it together. Acting on an SEP you do not actually qualify for can affect your coverage in ways that are difficult to undo. Reach out and we will verify your situation before you make any moves.
Absolutely. I am licensed throughout Texas and handle most consultations by phone or Google Meet. Location is never a barrier.
Charles Valdez has been helping my family find health insurance for six years, and we have recommended him to our friends and family. He is very knowledgeable about finding the right insurance for us. He keeps us updated on anything he feels we need to know, is patient when listening to all our questions, and is always honest with the information he provides. I highly recommend giving him a call.

"Charles Valdez is an excellent agent. He is very patient, answers every question, and has exceptional follow-up. Very helpful, great experience — tremendous help all around."

Call or text: (210) 714-1775
Email: [email protected]
Office: 500 6th St, San Antonio TX 78215 (by appointment only)
Serving San Antonio and communities throughout Texas, including the Hill Country, South Texas, McAllen, Corpus Christi, Houston, Austin, and El Paso.
We do not offer every plan available in your area. Currently, we represent 6 organizations that offer 78 products in your area. Please visit Medicare.gov, call 1-800-MEDICARE, or contact your local State Health Insurance Assistance Program (SHIP) to get information on all your options. Plan availability varies by county. Not all carriers or plans are available in all areas of Texas. This content is for educational purposes and is not intended as legal or financial advice.